Warranty

We ship all new Musica Pristina products with a 1-year warranty.

Order Customizations

shipping box

Musica Pristina products are modular, and we keep those modules in inventory. We typically complete final assembly at the time of purchase, allowing our customers to customize their components, to a degree. Some products have choices built into the order page, like outputs and inputs.

If you took the time to read this, you will be pleased to know that we have another customization option that you won’t find in the product configuration tool. You can pick the led ring color of your front panel switch. Just let us know when you place your order if you want Blue, Red, Green or White.

Scheduling

We strive to ship orders within 1 week of funds being received; however, we will notify you in advance if there is a change to this schedule.

We build all of our products by hand in the Research Triangle area of North Carolina, USA. We ship from here, too.

Shipping Charges

Prices listed on the site include shipping within the continental US. Shipping to addresses outside the US will be billed to include the actual cost of shipping. We typically use FedEx when possible.