Purchasing

In-home Trial

We ship all new Musica Pristina products with a 30-day in-home trial. If for any reason you do not want to keep your product you can return it. Simply ship it back to us in new condition, in the original packaging, and we’ll gladly refund your purchase price, less our outbound shipping costs.

It may please you to know that nobody has taken us up on this offer.

Warranty

We ship all new Musica Pristina products with a 3-year warranty.

Order Customizations

Musica Pristina employs a highly efficient build and QC testing process. Our products are modular, and we keep those modules in inventory. We complete final assembly and testing of your unit, by hand, at the time of purchase. This allows you to customize your component in ways you cannot with other manufacturers. Configuration choices and pricing are listed on the product ordering pages.

Scheduling

We strive to ship orders within 1 week of funds being received; however, we will notify you in advance if there is a change to this schedule.

We build all our products by hand in the Research Triangle area of North Carolina, USA. We ship from here, too.

Shipping Charges

Prices listed on the site include shipping within the continental US. We typically use FedEx.

Shipping to addresses outside the US will be billed to include the actual cost of shipping.

About our blog

It's easy when you're in the audio business to forget to listen. Sure, we're A-B testing components, sub-assemblies, even resistors from time to time. But that's not what I'm talking about.

I mean listening. Really listening.

Listening to our gut, and not the latest marketing hype. Listening to our customers, or potential customers, to hear what they want and need.

And listening to the music, instead of listening to the gear.

So stay tuned. What you'll find here from time to time are posts we put together that answer the questions we get from around the globe.

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